Wings Over The Rockies Air & Space Museum

Program Engagement Coordinator

Organization: Wings Over The Rockies Air & Space Museum

Position: Program Engagement Coordinator

Pay Range: $19 ~ $21.50/hour

Air & Space Museum, 7711 E Academy Blvd, Denver CO, 80230 (primary)
Exploration of Flight, 13005 Wings Way, Englewood CO, 80112 (secondary)

FLSA classification: Full Time | Non-exempt

Payrate: $19 ~ $21.50/hour (DOE)

Schedule*: Monday ~ Friday | 8:30am ~ 5:00pm | ~40 hours/week
*Candidates must be able to accommodate a flexible work schedule to meet operational demands including occasional weekends, holidays, and evening hours.

To Apply:

Founded in 1994 on the former Lowry Air Force Base in Denver, Wings Over the Rockies is a diverse non-profit community organization dedicated to unlocking dreams of flight through exhibits, local events, and educational programming. Each year we welcome roughly 160,000 visitors representing all 50 states and dozens of countries internationally. We are Colorado’s premier Air & Space Museum having been recognized by CNN Travel as one of the 20 Best Aviation Museums in the World. We are committed to diversity, inclusion, and accessibility boasting more than 100,000 sq. ft. of open hanger space full of iconic aircraft, space vehicles, historical artifacts, and more. Visitors can also experience thrilling flight simulators, discover educational programs, and participate in many of our exciting museum-sponsored events.
Exploration of Flight (EoF) is our flight-focused educational extension. The 15-acre campus is located at Centennial Airport where we offer showcase events with a variety of aircraft, aviation immersion programs, pilot ground training, and flight experiences. EoF is also home to our Blue Sky Gallery exhibits and interactive aviation center featuring an airworthy fleet of civilian and military aircraft.

The Program Engagement Coordinator will help promote and organize various events and outreach initiatives for Museum guests, employees, volunteers, and members of the greater public. This position will help champion and manage the organization’s community engagement endeavors both through internal advocacy and external partnerships. The Program Engagement Coordinator will cultivate strong relationships with the Museum’s core constituencies to create meaningful and sustainable programming with free-choice learning opportunities. The Program Engagement Coordinator is a member of the Visitor Services department reporting directly to the Assistant Program Director and working closely with the Public Programs Manager, Visitor Services Manager, Director of Visitor Services, Human Resources Coordinator, and other cross-departmental teams.

-Engagement – Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
-Teamwork – Work cooperatively with others to set goals, resolve problems, and make decisions that support the Museum’s mission, programs, and enhance its reputation within the community.
-Leadership – Positively influence stakeholders and advocate for program engagement that’s mutually beneficial to both the community and the organization.
-Organization – Help recruit and identify new leaders, resources, and opportunities to grow and promote the Museum though community outreach and engagement.
-Innovation – Develop new and unique methods to improve systems and processes within the department and the wider organization.

-Company paid Medical, Dental, Vision, and Life/AD&D insurance coverage
-Generous Vacation, Sick, and paid Personal leave policies
-Potential for annual bonuses, merit pay increases, and career advancement
-403(b) group retirement plan participation with discretionary company match
-Voluntary Short-Term Disability, dependent Life/AD&D, Accident, and Critical Illness insurance coverage (optional)
-Optional Health Savings (HSA), Dependent Care (DCA), and Flexible Spending (FSA) account participation
-Museum membership, store discount, and other employee perks

Duties & Responsibilities
Note: This list is not all inclusive but intended to be a general guide to the primary duties of this role.
– Create and implement an organization-wide community engagement strategy
– Coordinate existing engagement programs, e.g., Quarterly Awards, Annual Staff and – Volunteer Dinner, Speaker Series, Sensory Friendly Mornings, Young Professionals Evenings, etc.
– Promote consistent organizational messaging, positive communication, brand loyalty, and strong working relationships among all staff and volunteers
– Manage volunteer and employee recognition programs; identify new opportunities to recognize and celebrate staff, volunteers, and other members of the greater Wings community
– Maintain an optimistic and solution-oriented demeanor when interacting with all parties
– Set priorities, develop a work schedule, monitor progress towards goals, track details, run reports, analyze data, and disseminate information
– Develop the Visitor Services training program to help train and supervise Associates in memberships, store, and guest services procedures and best practices
– Serve on the Diversity & Inclusion Committee to help implement training and engagement programs for Wings staff, volunteers, and the general public
– Help plan, execute, and evaluate public programs and free-choice learning initiatives
– Support with volunteer recruitment, onboarding, training, and management
– Assist with group scheduling, logistics, and giving Museum tours as needed
– Provide secondary operational support for Visitor Services Associates and volunteers

– 4-year Bachelor’s degree preferred or equivalent experience
– 3+ years of supervisory, management, or community organizing experience
– Minimum 1-2 years of relevant experience and training in education, management, – recruitment, working with volunteers, non-profits, public administration, etc.
– Attention to detail, self-motivated, and capable of working individually or on a team
– Able to coordinate, schedule, and help implement multiple programs and procedures
– Manage, mediate, and organize diverse groups of people with varying interests
– Exceptional interpersonal communication, time management, and multi-tasking abilities
– Public speaking skills and the ability to communicate effectively in noisy, crowded situations
– Proficient with Microsoft Office suite, POS systems, and basic computer software applications
– A reliable, ethical, and positive disposition; self-starter with fresh and innovative ideas
– Must be able to pass a criminal background check and provide professional references

Working Conditions
Wings Over the Rockies Air & Space Museum operates in an 80-year-old aircraft hangar. Exploration of Flight is located at a busy regional airport. Environmental conditions may vary.
If you are an individual with a disability, you may request reasonable accommodations if you are unable or limited in your ability to access job openings or apply for a job on this site. You can request reasonable accommodations by contacting our HR Department at 303-360-5360 for assistance.

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