Greeley History Museum

Museum Aide II – Lead Visitor Services Coordinator

Salary : $12.32-$17.28 hourly

Job Summary:
The Museum Aide II – Lead Visitor Services Coordinator is a variable hourly position working primarily at the Greeley History Museum Thursdays, Fridays and/or Saturdays between the hours of 9:30 am – 4:30 pm, with the possibility of additional hours to support special events and programming. The aide’s primary function is to perform day-to-day operations of the museum including opening/closing galleries; cleaning/sanitizing highly trafficked areas on a regular rotation; admissions and gift shop sales; and ordering, organizing and stocking merchandise. Additional duties include preforming daily cash counts for deposit, assisting to create visitor services staff schedules, and tracking monthly attendance statistics. Incumbent will be cross-trained to run the admissions desk at Centennial Village Museum to work there if needed. This position reports to the Curator of Exhibits.

Experience, Knowledge, Skills:
Demonstrated excellent ability in customer service
Ability to adapt verbal and visual communication to diverse audience groups
Follow written and verbal instructions, policies, and procedures
High School graduate/GED equivalent
Basic knowledge of Microsoft Office
Proven experience with accounting and cash handling

Essential Functions:
Unlock/lock the museum and turn on/off gallery exhibit lights daily
Serve as lobby receptionist answering the main telephone number and assisting the public by answering their questions
Use Point of Sales system to complete admissions and gift shop transactions
Clean/Sanitize highly trafficked area on rotation
Perform daily cash counts for deposit
Create visitor services staff schedules
Work independently as well as with others

Work Environment and Physical Requirements:
Frequent and heavy interaction with museum visitors
Primarily stationary at desk
May be required to move or transport merchandise
Frequent use of computers and Point of Sale system
Must effectively communicate with site visitors in-person and by telephone

Must apply on line, resume and cover letter preferred: